Privacy Policy

This Privacy Policy describes how personal information is gathered, stored, and used in connection with Roche Insurance Agency. Accessing the site, submitting a form, or making an inquiry means this policy applies to that interaction. The terms outlined here apply to all visitors and account holders regardless of location or coverage type being explored.

This document is intended to be read clearly, without legal jargon that obscures its meaning. Any questions not addressed here can be directed to the contact information provided at the end of this policy.

Personal information is collected when individuals voluntarily provide it through account creation, contact forms, quote requests, or direct communication. This includes names, email addresses, phone numbers, and coverage-related details shared during an inquiry or enrollment process.

Non-personal data such as browser type, device information, page visit duration, and general geographic region may also be gathered automatically when the site is accessed. This information is used in aggregate form to understand site performance and improve the overall experience.

No information is collected passively beyond standard site analytics tools. Sensitive financial details are never collected through this site.

Information provided during account creation or inquiry is used to respond to coverage questions, match appropriate plan options, and maintain accurate records of the interaction. Contact details are used to follow up on open inquiries and deliver plan-related updates requested by the individual.

If consent is given during signup, contact information may be used to send relevant account notifications, activity updates, and promotional messages about available coverage options. These communications relate specifically to the coverage lines offered through Roche Insurance Agency.

Personal information is never used for purposes beyond what was disclosed at the time it was collected, unless the individual provides updated consent.

Roche Insurance Agency does not sell, rent, or trade personal information to third parties for marketing purposes. Information is shared only with insurance carriers and service providers directly involved in delivering coverage options or fulfilling service requests initiated by the individual.

Third parties who assist with technical operations, such as hosting or analytics, may have limited access to certain data under strict confidentiality agreements. These parties are not permitted to use the information for independent marketing or any purpose outside of their contracted function.

Disclosure may also occur when required by applicable law, court order, or regulatory obligation. In those situations, only the information necessary to satisfy the legal requirement is shared.

Small data files known as cookies may be placed on the browser when the site is visited. These are used to remember preferences, maintain session continuity, and measure how different parts of the site are used. Cookies do not contain sensitive personal data and do not track activity across unrelated websites.

Browser settings can be adjusted to decline cookies at any time. Some site features may function differently without them, but core content and forms remain fully accessible.

Reasonable technical and organizational measures are in place to protect personal information from unauthorized access, alteration, or disclosure. These measures are reviewed periodically and updated as security practices evolve.

No method of digital transmission or storage is entirely without risk. In the unlikely event of a data breach that affects personal information, affected individuals will be notified in accordance with applicable law.

Individuals have the right to request access to the personal information held about them, request corrections to inaccurate data, or ask that certain information be deleted. These requests can be submitted using the contact details below and will be processed within a reasonable timeframe.

The right to withdraw consent for marketing communications may be exercised at any time by contacting the agency directly or by following the opt-out instructions included in any message received. Withdrawing consent does not affect information processed prior to the withdrawal.

Questions, requests, or concerns about this Privacy Policy or the handling of personal information can be directed to Roche Insurance Agency at emma.roche@rocheinsuranceagency.com, by phone at +1 (786) 758-9578, or by mail at 2340 SE 10th St, Homestead FL 33035.

This policy may be updated periodically to reflect changes in practice or legal requirements. The date at the top of this page indicates when it was last revised. Continued use of the site following an update constitutes acceptance of the revised terms.